Privacy Policy

Governing the Collection, Use and Disclosure of Personal Information.

Protection of individual privacy is a paramount consideration in Altitude’s collection, use and disclosure of the personal information of candidates, referees, participants, volunteers, employees and any others. The ten principles of the Canadian Standards Association Model Code for the Protection of Personal Information form the structure of the Privacy Policy of Altitude: Healthcare Mentoring.

1. Accountability

Altitude is responsible for all personal information in its possession and keeps personal information in strict confidence. All volunteers, employees, agents and service providers retained by Altitude are required to protect the confidentiality of personal information.

Altitude has assigned internal responsibility and accountability for the protection of personal information in its custody to the Executive Director.

2. Identifying Purpose

Altitude collects personal information to carry out its mission to “empower students from underrepresented populations to pursue a career in healthcare by nurturing high quality mentoring relationships, and to help these students realize their potential as the next generation of bright, confident and compassionate healthcare professionals.” These purposes include:

  • Determining an individual’s eligibility to participate in the Altitude program.
  • Providing information about Altitude initiatives, programs and services
  • Evaluating and marketing the program to further Altitude’s mission
  • Conducting surveys of program applicants and participants to improve the quality of the services provided by Altitude and to gather data for use in program and policy analyses

3. Consent

Altitude obtains consent before collecting, using or disclosing personal information. Consent may be explicit or may be implied when the individual provides information about him- or herself. Consent may be written or oral. Consent is not required for information in the public domain.

4. Limiting Collection

Altitude does not collect personal information indiscriminately and limits collection to what is necessary to carry out its mission. Altitude prohibits its volunteers, staff and other agents from collecting personal information through deception or misrepresentation.

5. Limiting Use, Disclosure and Retention

Altitude uses or discloses personal information only for the purpose(s) for which it was collected, except as required by law. It keeps information as long as is necessary to satisfy the intended purpose or to meet a legal retention requirement.

Altitude does not sell information, whether personal or in the public domain.

6. Accuracy

Altitude ensures that personal information is as accurate, complete and as up to date as possible. However, since most personal information is provided to Altitude by the individual, Altitude relies on the individual to provide information on any relevant changes.

7. Safeguards

Altitude protects personal information by providing safeguards appropriate to the sensitivity of the information. Access is restricted by Altitude to ensure that only those volunteers, employees, agents, and service providers may access and use personal information solely for the purpose of carrying out their responsibilities. It is protected against loss and theft, unauthorized access, disclosure, copying, use or modification by physical and logical security procedures, confidentiality policies and authorization requirements.

8. Openness

Altitude makes its policies for protecting personal information readily available to applicants, participants, volunteers, employees and others. On request it provides the name and contact information of the individual responsible for compliance with the policy.

9. Individual Access

On written request and in a reasonable timeframe, Altitude provides an individual with access to his or her individual personal information. However, applicants are not permitted you view internal documentation used for the purposes of selection.

An individual may request the information submitted be edited or deleted by sending an email

10. Challenging Compliance

An individual may register a privacy-related complaint by contacting Altitude: Healthcare Mentoring Executive Director

Altitude will explain our procedures as well as any alternative complaint procedures available, will investigate all complaints and will take any and all necessary corrective action.